Privacy Policy

Terms & Conditions

These Terms govern your use of our website and services. By accessing our site or purchasing from us, you agree to be bound by them.

1. General Conditions

All content, design, and imagery displayed on this website are the intellectual property of Glowtique.
Product prices, details, and availability are subject to change at any time without prior notice.
We reserve the right to refuse service or cancel any order at our sole discretion.

2. Orders & Payment

You agree to provide current, complete, and accurate billing and shipping information for all purchases.
All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.

3. Intellectual Property

All text, graphics, logos, images, and branding assets are legally protected. You may not copy, reproduce, or reuse any website content without our express written permission.

4. Limitation of Liability

Glowtique shall not be held liable for any indirect, incidental, or consequential damages resulting from product use, shipping delays, or temporary website downtime.

5. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa.

We value your privacy and are committed to protecting your personal information. This policy details how we handle your data in compliance with South African privacy laws.

1. Information We Collect

Personal Details: Name, email address, phone number, and billing/shipping addresses.
Payment Information: Payment details are securely processed directly via encrypted third-party payment gateways. We do not store your raw card details.
Browsing Data: IP addresses, browser types, and device information gathered to improve site performance.

2. How We Use Your Data

To successfully process, fulfill, and deliver your orders.
To communicate essential order updates or promotional offers (only if you have opted in).
To optimize our website performance and overall user experience.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We only share essential information with trusted partners required to run our business:

Secure payment processing gateways.
Courier and logistics partners to deliver your packages.
IT service providers maintaining our website infrastructure.

4. Data Security

We implement industry-standard security measures, including SSL encryption and secure server hosting, to safeguard your data against unauthorized access.

5. Your Rights & Access

You have the right to request access to, correction of, or the complete deletion of your personal information. For any privacy queries, please reach out to us directly at admin@glowtique.co.za.